Nubax Privacy Policy


Once a purchase has been received, Nubax will process the payment and order a Nubax traction device to be dispatched from the warehouse. Once this process is complete, Nubax will notify the customer with a tracking number to monitor delivery. The delivery period is subject to change depending on location. Nubax holds no responsibility to cover additional taxes and customs duties which may incur in some countries.

Information We Collect

Automatically Collected Information

We automatically receive certain types of information whenever you interact with us. For example, when you visit our website, our systems automatically collect your IP address and the type of browser you use. Information may be automatically collected by “cookies,” which are discussed in more detail below. We may also obtain information about your browsing behavior, such as IP address information, entry and exit points for the site, search terms, page views, and impressions.

If you buy something on our website, to complete and process your purchase, Nubax will ask you for personally identifiable information regarding the transaction such as your name, address, e-mail address, and phone number. Billing information can be collected and processed by a secure third-party service (PayPal) and is subject to its Terms of Use and Privacy Policy.


A cookie is a small data file that is stored by your web browser on your computer. Nubax and our advertising management partner use cookies to help monitor your online activity and to learn what you’re interested in and which advertisements bring users to our website.

The information that we collect and share from cookies is anonymous and not personally identifiable. It does not contain your name, address, telephone number, email address, or the details of your internet service provider. You can visit this page ( to opt out of targeted advertising.

How Information Is Used

Nubax will use your information as needed for processing your transaction and for contacting you regarding your order and our business. Your contact information may be used to confirm details of your order, clarify issues you may have as a customer or occasionally to contact you after your order with product update information, information related to your purchase or with other company communications. This policy applies to all purchases made using the Nubax website. After your purchase, if you do not wish to receive further emails from Nubax, please contact us using the details below.

How We Share Information

Nubax will share your information exclusively as is necessary to complete your specific transaction, such as sharing your shipping information with our freight company. We will not share, rent, or sell your personal information with outside parties except when required by law to do so. Nubax does not sell or rent contact lists, and your information will not be used to contact you regarding businesses other than Nubax. Nubax is not responsible for the privacy practices of sites linked to Nubax via hyperlinks, banner advertising or other means. Please take care at all times when visiting another site.

Contacting Us

If you would like to change the way Nubax contacts you, or if you would like to stop receiving emails from Nubax, or if you have any questions about this privacy policy, you may contact us by phone, by using the contact us form or by email, and Nubax will respond as promptly as possible.

Telephone: 1800 268 229

Your privacy is critical to us, and we will always act to protect your information. We take this responsibility seriously and are vigilant about how and when your personal information is collected, used and shared.

Our Privacy Commitment

We will always ensure that we handle your personal information securely and carefully. Your personal information will only be used when it is necessary for us to deliver you a service or perform other essential business functions and activities.

Collection of information

The information that we collect may include your name and contact details such as email and phone numbers.

We collect information for many reasons, such as

  • To improve our service
  • To provide offers that are of interest to you or benefit you
  • To complete other transactions with you or on your behalf
  • To protect against fraud or theft

Nubax does not intend to sell your personal information to other parties.

Linked Sites

Nubax is not responsible for the privacy practices of sites linked to Nubax via hyperlinks, banner advertising or other means. Please take care at all times when visiting another site.

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